Privacy Policy

Last Updated: May 1, 2024

At Static Channel, we are committed to protecting your privacy and ensuring transparency about how we collect and use your information. This Privacy Policy explains our practices regarding personal data collection, use, and disclosure. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our services to all our users. The types of information we collect include:

1.1 Information You Provide to Us

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Profile Information: Information you provide in your user profile, such as your preferences, style interests, and demographic information.
  • Contact Information: When you contact us through our forms, we collect your name, email address, and any other information you provide in your message.
  • Payment Information: If you make a purchase, we collect payment details, billing information, and shipping address. Note that payment card details are processed by our secure payment processors and are not stored on our servers.
  • User-Generated Content: Information you provide when posting comments, reviews, or other content on our platform.
  • Survey Responses: Information you provide when participating in surveys or research we conduct.

1.2 Information Collected Automatically

  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, links clicked, and features used.
  • Device Information: Data about the device you use to access our services, including device type, operating system, browser type, and settings.
  • Location Information: General location information derived from your IP address.
  • Log Data: Server logs, including IP addresses, access times, and referring website addresses.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and fulfill orders
  • Send you transactional emails, such as order confirmations and receipts
  • Send you updates, newsletters, and marketing communications (which you can opt out of)
  • Respond to your comments, questions, and customer service requests
  • Understand how users interact with our website to improve functionality and user experience
  • Develop new products, services, and features
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Protect the rights, property, and safety of our users and others
  • Comply with legal obligations

3. How We Share Your Information

We may share your personal information in the following circumstances:

  • Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may share information to protect the rights, property, and safety of Static Channel, our users, or others.
  • With Your Consent: We may share information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct inaccurate or incomplete information about you.
  • Deletion: You have the right to request that we delete your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your information in certain circumstances.
  • Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.
  • Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

4.1 Marketing Communications

You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

5. Cookie Policy

5.1 What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

5.2 Types of Cookies We Use

  • Essential Cookies: These are necessary for the website to function properly and cannot be turned off in our systems.
  • Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: These enable the website to provide enhanced functionality and personalization, such as remembering your preferences.
  • Targeting/Advertising Cookies: These may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "options" or "preferences" menu of your browser. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Static Channel

5 Hunter Loaf Lake, Theresahaven, CW5 6QF

Email: [email protected]

Phone: +44 970 587 9158